Your monitoring experts can help streamline an emergency
An alarm can be disorienting when they trigger -- particularly if they sound off when you’re asleep. But if you installed a monitored alarm system, you’re free to think about one action: moving your loved ones to out of harm’s way.
This is because your monitoring professional also responds to your tripped alarms. Within a minute, they will call you to ensure you and your family are secure and help evaluate the scene. Then, they will call emergency services and direct them to your home. Vivint’s monitoring agents can even help walk you through any situation and where to go.
Monitoring covers more than your home security system
Your Portland monitored alarm system guards more than an break-in. Your smart home might react to fire, carbon monoxide, or floods with the added components. By adding a monitored fire alarm or smoke detector, you can get emergency services to answer no matter if you're home or out. Your monitoring professionals can even react to health-related concerns -- like pains in the chest or a sudden fall -- with a monitored medical pendant.
Emergency services come in less time with a monitored alarm system
A Vivint agent will answer any tripped alarm in a matter of moments. They'll first call you to ensure that you're not harmed and then will organize emergency personnel on your behalf. This streamlined approach is much quicker than contacting the authorities yourself after you gathered your family members and moved to safety. Seconds count in any emergency, and Vivint makes certain you get help fast!
Monitoring is vigilant of your home 24/7
Unfortunately, a high-decibel alarm tone doesn’t do much when you’re not home. However, your Vivint monitoring team is always on alert 24 hours a day, seven days a week, all year long. They'll answer to any trigger that you can't and will also keep you up-to-date every step of the way. That's nice when you're flexible and can hurry home after getting a notification, but it's essential when you're out of town and simply cannot get back to take care of the situation.